Shipping Policy
Shipping Policy | Cutie Pie Scrunchies
Last Updated: 12/03/2025
Welcome to Cutie Pie Scrunchies!
We want you to enjoy your shopping experience with us, so we’ve outlined our shipping policy to ensure transparency and clarity.
Processing Time
All orders are carefully handmade and processed within 2-3 business days (excluding weekends and holidays). During peak seasons or promotions, processing times may be slightly longer.
Shipping Rates & Delivery Times
We offer the following shipping options:
• Standard Shipping: processing time-[2-3] business days – [$10]
• Express Shipping: [1] business days – [$17]
• International Shipping: [processing time-[2-3] business days – [$15]
Shipping costs will be calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable). Please allow up to 24 hours for tracking updates.
International Shipping
We currently ship to all countries. International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility. Please check your country’s import regulations before placing an order.
Lost, Stolen, or Delayed Shipments
Cutie Pie Scrunchies is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as “delivered” but you have not received it, please contact your local postal service.
Address Errors & Undeliverable Packages
Please ensure your shipping address is correct before placing your order. If a package is returned due to an incorrect or incomplete address, the customer is responsible for any reshipment fees.
Changes & Cancellations
If you need to make changes to your order or cancel it, please contact us within 10 hours of placing your order at dnadith8@gmail.com. Once an order has been processed, we are unable to make changes.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at:
📧 Email: injaya2025@gmail.com
📍 Website: [https://cutieepie.store/]
Thank you for shopping with Cutie Pie Scrunchies! We appreciate your support.